FAQs
Make a reservation in real time by clicking “sign up” on any of our class schedule pages located in the menu. The easiest way to make class reservations is to download the Kids at Work mobile app (available on Iphone or Android devices). On the mobile app you can purchase classes and manage your class schedule.
Looking to just purchase a package for use later? Do so via our tuition page here!
Come to any class, any day, any time with a reservation. If you’ve purchased a “babies package” you will be limited to classes with a minimum age of under 12 mos.
Please read our health and safety policies before entering KAW.
Your reservation is final one hour before the class start time.
If you cancel your class within the “late cancel” window, the value of the class is forfeited.
If you cancel your reservation outside the cancellation window, or “early cancel”, the value of the class goes back on to your account for use at another time! This happens automatically.
Kids at Work will send you a receipt for your purchase. Be sure to make specific day and time of the class reservations you have made!
Kids at Work will send you a reservation reminder 24 hours before each class, if you are opted into account management emails.
Kids at Work maintains full time administrative coverage of phones, texts and email accounts. Got a question? Call us at 212-488-8800, text us at 332-201-1879, or email info@kidsatworknyc.com to get a quick answer!
- CDC Issued vaccine card (or photo of)
- The NYS Excelsior pass smartphone app
- Any official immunization record from outside NYS or the US
Kids at Work Drop-in classes NEVER expire!
The only days Kids at Work is CLOSED throughout the year are Thanksgiving, Christmas Eve, Christmas, New Years Eve, New Years Day, Memorial Day, and Labor Day. Students wtihin our Gentle Separation program receive class credit if they need to miss class due to a religious observance of a holiday where we are not closed. At this time Kids at Work is only open Monday-Friday.
- SUN SESSION CLASSES (Madison Square Park, Hudson River Park, Washington Square Park, and Rockefeller Park): Sun Sessions outdoor music classes are CANCELED due to rain. Rain declaration is made by 8am the day of class and will not be changed after declaration is made. All families who are RESERVED for that particular day/time/location will be notified. If you are ever in doubt as to whether class is happening please be in touch by phone at 212-488-8800, text at 332-201-1879, or by emailing info@kidsatworknyc.com In addition, the Kids at Work outgoing voicemail message will be updated with any rain plans, as well, for the Sun Sessions outdoor music program. There is no rain location for Sun Sessions outdoor music. If you are reserved and we cancel class, the class will be returned to your family's account as unused and you can simply make a reservation for another date!
- THURSDAY SOCCER STARS: These classes will be indoors at the studio in the event of rain. Since these classes happen later in the afternoon a decision will be made by 12:00PM the day of and all parents will be notified via email and text message. You can always give us a call if you are unsure of the class location.
Yes! This is very easy to do on the Kids at Work Mobile App (available on Iphone or Android devices). If you are unable to download the app there is another way to make these reservations. Our reservations are powered by Mindbody. If you are interested in making recurring reservations you can do this through here You can also simply email us at info@kidsatworknyc.com or call us to make recurring reservations. REMEMBER, even with a recurring reservation you can still cancel up to one hour before class!
Sun Sessions classes do not expire, and may be used during subsequent summers. The monetary value can also be converted to a credit for use indoors. Please note that indoor classes are offered at a higher price point and a “class for class” transfer is not possible. Sun Sessions outdoor music purchases are NOT valid indoors on a “class for class” basis due to the higher pricing for indoor programming.
- Sun Sessions Outdoor Music to On-Site Babies classes - $2 per class
- Sun Sessions Outdoor Music to Toddler classes - $9 per class
- Babies classes to Toddler classes - $7 per class